COVID-19 UPDATE

At this time, we are open for in-store shopping at our warehouse and showroom. Just a couple details:

• Face coverings are OPTIONAL. Mandates have been lifted. Wear a mask if you like, and if you would like the staff member that is assisting you to wear a mask, please ask.
• Whenever possible, please call ahead with items that we can have pulled and set aside for your arrival. That way you won't have to wait and watch us run around pulling your order and entering it on the computer.

CURBSIDE PICKUP SHOPPING
For those that prefer, Curbside Pickup is an option.
No appointment is required (although 24 hour notice is appreciated).
SEE BELOW FOR DETAILS ON CURBSIDE PICK UP

CURBSIDE PICKUP

• When possible, please send orders in 24 hours in advance.

  • Phone/Fax/Email all work fine for getting your order in to us.
    Phone in to 716-668-2918 or 800-828-7159
    E-Mail to orders@sunshineglass.com
    Fax to 716-668-2932 or 866-354-2932
    We will confirm your order via e-mail. Please review for accuracy.
    CLICK HERE TO DOWNLOAD AN ORDER BLANK to make things easier

  • You may order and pay on our website as well.
    Select PICKUP as your shipping method to avoid being charged S&H.

  • To avoid confusion, please use our Catalog Numbers for all items on your order.

  • When ordering glass, please specify the catalog number you require. All glass that you have purchased from us earlier is tagged with the catalog number to make re-orders easy and accurate. We will accept orders with generic descriptions such as "orange opal" but we WILL NOT ACCEPT RETURNS OR EXCHANGES. 

  • After your order is pulled and checked, we will e-mail/fax a copy of your Sales Order so you may review for accuracy, any out-of-stocks and pricing. Please review the Sales Order carefully as returns/refunds will not be possible.

  • Once you have approved the Sales Order, we will charge your credit card. We will not be working with cash or checks.

• Pick-ups can be made between 10 and 5 on Tues, Weds, Thurs and between 10 and 3 on Fridays. No pick ups Saturday, Sunday or Monday.

• When your order is prepped for pick up, we will call and advise. Please call 716-668-2918 when you are in our parking lot, and we will bring your order out. 

  • Please be prepared to load your vehicle. We will not be able to assist. Bring a friend to help if you won’t be able to load on your own.

  • Restrooms will NOT be available.

  • If desired, bring gloves, hand sanitizer or disinfecting wipes.

  • Add-ons, exchanges or returns at time of pick up will not be possible

• No returns or exchanges. If you have specific needs for your materials, such as color mix, density, texture etc., please let us know when your order is placed. We will do our best to pull product that meets your needs but cannot accept returns.